Last updated March 16, 2023
Thank you for choosing to be part of
our community at Farmeasy
Technologies Pvt. Ltd., doing business as FarmInfinity
or farm∞ (“FarmInfinity or farm∞”, “we”,
“us”, or “our”). We are committed to protecting your personal information and
your right to privacy. If you have any questions or concerns about this privacy
notice, or our practices with regards to your personal information, please
contact us at info@farminfinity.com
.
When you visit our website http://www.farminfinity.com (the
"Website"), use our mobile
application, as the case may be (the "App")
and more generally, use any of our services (the "Services", which include the Website and App), we appreciate
that you are trusting us with your personal information. We take your privacy
very seriously. In this privacy notice, we seek to explain to you in the
clearest way possible what information we collect, how we use it and what
rights you have in relation to it. We hope you take some time to read through
it carefully, as it is important. If there are any terms in this privacy notice
that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all
information collected through our Services (which, as described above, includes
our Website and App), as well as any related services, sales, marketing or events. This privacy is as per General
Data Protection Regulation (GDPR) guidelines.
Please
read this privacy notice carefully as it will help you understand what we do
with the information that we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW
DO WE USE YOUR INFORMATION?
3. WILL
YOUR INFORMATION BE SHARED WITH ANYONE?
4. WHO
WILL YOUR INFORMATION BE SHARED WITH?
5. DO
WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW
DO WE HANDLE YOUR SOCIAL LOGINS?
8. WHAT
IS OUR STANCE ON THIRD-PARTY WEBSITES?
9. HOW
LONG DO WE KEEP YOUR INFORMATION?
10. HOW
DO WE KEEP YOUR INFORMATION SAFE?
11. DO
WE COLLECT INFORMATION FROM MINORS?
12.
WHAT ARE YOUR PRIVACY RIGHTS?
13.
CONTROLS FOR DO-NOT-TRACK FEATURES
14. DO
CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
1. WHAT INFORMATION DO WE COLLECT?
Personal information
you disclose to us
In Short: We collect information that you
provide to us.
We collect personal information that
you voluntarily provide to us when you register on the Services, express an
interest in obtaining information about us or our products and Services, when
you participate in activities on the Services or otherwise when you contact us.
The personal information that we
collect depends on the context of your interactions with us and the Services,
the choices you make and the products and features you use. The personal
information we collect may include the following:
Personal
Information Provided by You. The personal information we collect
depends on the context of your interactions with us and the Services, your
choices, and the products and features you use. The personal information we
collect may include the following: Names ,Phone Numbers,Usernames & Passwords,Phone
Contacts, Correspondence Addresses, Images & Audio files,User
documents (Bills, Invoices etc),Crop Details,Land Details, Farm data, Cultivated crops, Livestocks, Irrigation facilities, KYC Details ( Aadhar,
PAN, GST Certificate, Land Records etc)
Sensitive Information. When necessary,
with your consent or as otherwise permitted by applicable law, we process the
following categories of sensitive information:
Financial data
Creditworthiness data
Social
Media Login Data. We may provide you with the option to
register with us using your existing social media account details, like your
Facebook, Twitter or other social media account. If
you choose to register in this way, we will collect the information described
in the section called "HOW DO WE
HANDLE YOUR SOCIAL LOGINS" below.
All personal information that you
provide to us must be true, complete and accurate, and
you must notify us of any changes to such personal information.
Information
automatically collected
In Short:
Some information — such as your
Internet Protocol (IP) address and/or browser and device characteristics — is
collected automatically when you visit our Services.
We automatically collect certain
information when you visit, use or navigate the
Services. This information does not reveal your specific identity (like your
name or contact information) but may include device and usage information, such
as your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location,
information about who and when you use our Services and other technical
information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting
purposes.
Like many businesses, we also collect
information through cookies and similar technologies.
The information we collect includes:
● Log and Usage Data. Log and usage data is service-related, diagnostic usage and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
● Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system configuration information.
●
Location Data. We
collect information data such as information about your device's location,
which can be either precise or imprecise. How much information we collect
depends on the type of settings of the device you use to access the Services.
For example, we may use GPS and other technologies to collect geolocation data
that tells us your current location (based on your IP address). You can opt out
of allowing us to collect this information either by refusing access to the
information or by disabling your Locations settings on your device. Note
however, if you choose to opt out, you may not be able to use certain aspects
of the Services.
Information collected
through our App
In Short: We collect information regarding your
geo-location, mobile device, push notifications, when you use our App.
If you use our App, we also collect
the following information:
● Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our App, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
● Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's camera, contacts, microphone, sms messages, storage, sensors, bluetooth, social media accounts, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
● Mobile Device Data. We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our App, we may also collect information about the phone network associated with your mobile device, your mobile device's operating system or platform, the type of mobile device you use, your mobile device's unique device ID and information about the features of our App you accessed.
●
Push Notifications. We may
request to send you push notifications regarding your account or certain
features of the App. If you wish to opt-out from receiving these types of
communications, you may turn them off in your device's settings.
The information is primarily needed to
maintain the security and operation of our App, for troubleshooting and for our
internal analytics and reporting purposes.
Information collected
from other sources
In Short: We may collect limited data from
public databases, marketing partners, social media platforms, and other outside
sources.
In order to enhance our ability to
provide relevant marketing, offers and services to you and update our records,
we may obtain information about you from other sources, such as public databases,
joint marketing partners, affiliate programs, data providers, social media
platforms, as well as from other third parties. This information includes
mailing addresses, job titles, email addresses, phone numbers, intent data (or
user behavior data), Internet Protocol (IP) addresses, social media profiles,
social media URLs and custom profiles, for purposes of targeted advertising and
event promotion. If you interact with us on a social media platform using your
social media account (e.g. Facebook or Twitter), we
receive personal information about you such as your name, email address, and
gender. Any personal information that we collect from your social media account
depends on your social media account's privacy settings.
2. HOW DO WE USE YOUR INFORMATION?
In Short:
We process your information for
purposes based on legitimate business interests, the fulfilment of our contract
with you, compliance with our legal obligations, and/or your consent.
We use personal information collected
via our Services for a variety of business purposes described below. We process
your personal information for these purposes in reliance on our legitimate
business interests, in order to enter into or perform
a contract with you, with your consent, and/or for compliance with our legal
obligations. We indicate the specific processing grounds we rely on next to
each purpose listed below.
We use the information we collect or
receive:
● To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below headed "HOW DO WE HANDLE YOUR SOCIAL LOGINS" for further information.
● To post testimonials. We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the consent of the testimonial. If you wish to update, or delete your testimonial, please contact us at info@farminfinity.com and be sure to include your name, testimonial location, and contact information.
● Request feedback. We may use your information to request feedback and to contact you about your use of our Services.
● To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.
● To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
● To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
● To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
● To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
● To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
● Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
● Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
● To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
● To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
● To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Services, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
● Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
● For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your
consent, to comply with laws, to provide you with services, to protect your
rights, or to fulfill business obligations.
We may process or share your data that
we hold based on the following legal basis:
● Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
● Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
● Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
● Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
● Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to
process your data or share your personal information in the following
situations:
● Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
● Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data on our behalf about how you interact with our Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
● Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit or use the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
● Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
● Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
● Offer Wall. Our App may display a third-party hosted “offer wall.” Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for the acceptance and completion of an advertisement offer. Such an offer wall may appear in our App and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will be brought to an external website belonging to other persons and will leave our App. A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account with the relevant reward. Please note that we do not control third-party websites and have no responsibility in relation to the content of such websites. The inclusion of a link towards a third-party website does not imply an endorsement by us of such website. Accordingly, we do not make any warranty regarding such third-party websites and we will not be liable for any loss or damage caused by the use of such websites. In addition, when you access any third-party website, please understand that your rights while accessing and using those websites will be governed by the privacy notice and terms of service relating to the use of those websites.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
In Short: We only share information with the
following third parties.
We only share and disclose your
information with the following third parties. We have categorized each party so
that you may easily understand the purpose of our data collection and
processing practices. If we have processed your data based on your consent and
you wish to revoke your consent, please contact us using the contact details
provided in the section below titled "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?".
●
Allow Users to Connect to Their
Third-Party Accounts
Facebook account and Google account
●
Cloud Computing Services
Amazon Web Services (AWS), Google Cloud Platform and
Microsoft Azure
●
Data Backup and Security
Dropbox Backup, Google Drive Backup and Amazon Glacier
●
User Account Registration and
Authentication
Facebook
Login, Google Sign-In and Google OAuth 2.0
●
Web and Mobile Analytics
Google Analytics
●
Website Testing
Google Play Console
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking
technologies to collect and store your information.
We may use cookies and similar
tracking technologies (like web beacons and pixels) to access or store information.
Specific information about how we use such technologies and how you can refuse
certain cookies is set out in our Cookie Notice.
6. DO WE USE GOOGLE MAPS?
In Short: Yes, we use Google Maps for the
purpose of providing better service.
This Website or App uses Google Maps
APIs which is subject to Google's Terms of Service. You may find the Google
Maps APIs Terms of Service here. To find
out more about Google’s Privacy Policy, please refer to this link.
We use the Google Maps API to retrieve
certain information when you make location-specific requests. This includes:
● Longitude
● Latitude
For a full list of what we use
information for, please see the previous section titled "HOW DO WE USE YOUR INFORMATION?"
and “WILL YOUR INFORMATION BE SHARED WITH
ANYONE?”. We
obtain and store on your device ('cache') your location for six (6) months. You
may revoke your consent anytime by contacting us at the contact details
provided at the end of this document.
The Maps APIs that we use store and
access cookies and other information on your devices. If you are a user
currently in the European Economic Area (EU countries, Iceland, Liechtenstein and Norway), please take a look at our Cookie
Notice.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to
our services using a social media account, we may have access to certain
information about you.
Our Services offers you the ability to
register and login using your third-party social media account details (like
your Facebook or Twitter logins). Where you choose to do this, we will receive
certain profile information about you from your social media provider. The
profile Information we receive may vary depending on the social media provider
concerned, but will often include your name, email address, friends list,
profile picture as well as other information you choose to make public on such
social media platforms.
We will use the information we receive
only for the purposes that are described in this privacy notice or that are
otherwise made clear to you on the relevant Services. Please note that we do
not control, and are not responsible for, other uses of your personal
information by your third-party social media provider. We recommend that you
review their privacy notice to understand how they collect, use
and share your personal information, and how you can set your privacy
preferences on their sites and apps.
8. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety
of any information that you share with third-party providers who advertise, but
are not affiliated with, our Website.
The Services may contain
advertisements from third parties that are not affiliated with us and which may
link to other websites, online services or mobile
applications. We cannot guarantee the safety and privacy of data you provide to
any third parties. Any data collected by third parties is not covered by this
privacy notice. We are not responsible for the content or privacy and security
practices and policies of any third parties, including other websites, services
or applications that may be linked to or from the Services. You should review
the policies of such third parties and contact them directly to respond to your
questions.
9. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long
as necessary to fulfill the purposes outlined in this privacy notice unless
otherwise required by law.
We will only keep your personal
information for as long as it is necessary for the purposes set out in this
privacy notice, unless a longer retention period is required or permitted by
law (such as tax, accounting or other legal
requirements). No purpose in this notice will require us keeping your personal
information for longer than six (6) months past the termination of the user's
account.
When we have no ongoing legitimate
business need to process your personal information, we will either delete or
anonymize such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we will
securely store your personal information and isolate it from any further
processing until deletion is possible.
10. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal
information through a system of organizational and technical security measures.
We have implemented appropriate
technical and organizational security measures designed to protect the security
of any personal information we process. However, despite our safeguards and
efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security, and
improperly collect, access, steal, or modify your information. Although we will
do our best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should only access
the Services within a secure environment.
11. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from
or market to children under 18 years of age.
We do not knowingly solicit data from
or market to children under 18 years of age. By using the Services, you
represent that you are at least 18 or that you are the parent or guardian of
such a minor and consent to such minor dependent’s use of the Services. If we
learn that personal information from users less than 18 years of age has been
collected, we will deactivate the account and take reasonable measures to
promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18,
please contact us at app@farminfinity.com.
12. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate
your account at any time.
If you are located
in India and you believe we are unlawfully processing your personal
information, you also have the right to complain to the data protection
supervisory authority in India. More details at: The Digital Personal Data Protection Bill 2020-2022 (Meity.gov.in).
Withdrawing your consent: If we are
relying on your consent to process your personal information, which may be
express and/or implied consent depending on the applicable law, you have the
right to withdraw your consent at any time. You can withdraw your consent at
any time by contacting us by using the contact details provided in the section
“HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
However, please note that this will
not affect the lawfulness of the processing before its withdrawal, nor when
applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than
consent.
If you have questions or comments
about your privacy rights, you may email us at info@farminfinity.com.
13. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile
operating systems and mobile applications include a Do-Not-Track (“DNT”)
feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. At
this stage, no uniform technology standard for recognizing and implementing DNT
signals has been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your choice not
to be tracked online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a revised
version of this privacy notice.
14. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of
California, you are granted specific rights regarding access to your personal
information.
California Civil Code Section 1798.83,
also known as the “Shine The Light” law, permits our
users who are California residents to request and obtain from us, once a year
and free of charge, information about categories of personal information (if
any) we disclosed to third parties for direct marketing purposes and the names
and addresses of all third parties with which we shared personal information in
the immediately preceding calendar year. If you are a California resident and
would like to make such a request, please submit your request in writing to us
using the contact information provided below.
If you are under 18 years of age,
reside in California, and have a registered account with a Service, you have
the right to request removal of unwanted data that you publicly post on the
Services. To request removal of such data, please contact us using the contact
information provided below, and include the email address associated with your
account and a statement that you reside in California. We will make sure the
data is not publicly displayed on the Services, but please be aware that the
data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
15. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this privacy notice from
time to time. The updated version will be indicated by an updated “Revised”
date and the updated version will be effective as soon as it is accessible. If
we make material changes to this privacy notice, we may notify you either by
prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this privacy notice frequently to be
informed of how we are protecting your information.
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments
about this notice, you may email us at info@farminfinity.com or by post to:
Farmeasy
Technologies Pvt. Ltd.
Brahma Kutir,
House No. 2, Bye Lane 3,
Navagiri Path, Chandmari
Guwahati, Assam - 781003
India
HOW CAN YOU REVIEW,
UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your
country, you may have the right to request access to the personal information
we collect from you, change that information, or delete it in some
circumstances. To request to review, update, or delete your personal
information, please write to: info@farminfinity.com. We will respond to your request
within 30 days.